Callminer
FEBRUARY 4, 2021
More effectively identifying and managing customer vulnerability isn’t just a benefit for consumers, companies that can successfully support vulnerable customers deliver better customer service and improve customer retention and loyalty. There are chances here to use new technology to diminish the impact of vulnerability.
Callminer
MARCH 6, 2020
Exceptional managers foster a sense of ownership among their teams, contributing to employee satisfaction and reducing agent turnover – meaning less time spent interviewing, hiring, and training new customer service agents. In other words, a manager can have a significant impact on the quality of customer service your organization delivers.
Callminer
MARCH 6, 2020
Exceptional managers foster a sense of ownership among their teams, contributing to employee satisfaction and reducing agent turnover – meaning less time spent interviewing, hiring, and training new customer service agents. In other words, a manager can have a significant impact on the quality of customer service your organization delivers.
Expert insights. Personalized for you.
345 
Let's personalize your content