Call Centre 101: Understanding Inbound and Outbound Calls
Select VoiceCom Blog
JULY 11, 2022
Despite the popularity of digital communication, call centres remain some of the most trusted partners by companies across all customer service-related industries. According to a report, the global market for call centres was estimated at almost $340 billion in 2020. They can also potentially close new ones. What Is an Outbound Call?
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