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The Power of Customer Service: Making or Breaking a Brand

Blueship Call Center

JULY 7, 2023

Companies may stand out from the competition and build a devoted client base by putting a high priority on customer service. Businesses can benefit from the reputation for providing exceptional customer service by outsourced answering services. Q: What are the potential benefits of outsourcing customer care services?

outsourcing 69
outsourcing Customer Service Customer Care Self service 69
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AI Call Center Technology Revolutionizing Customer Support

TeleDirect

OCTOBER 25, 2023

That’s how we’ve gone from an eight-chair answering service to a national business process outsourcer. AI call center technology, however, has made significant inroads into the industry. This agent might be better suited for product knowledge or customer complaint resolutions. It even considers personalities.

Call Center 62
Call Center Technology Customer Support Complaint resolution 62
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