article thumbnail

Call Centers: Critical Key To Healthcare Customer Service

IdeasUnlimited

Teams of agents are trained and coached for this specific purpose and usually follow tried and tested guidelines as well as pre-planned scripts to make their calls pleasant for the patient. Computerized calls and VoIP have only made it easier to create detailed profiles of clients calling in. Insurance verification. Patient History.

article thumbnail

How to use click-to-dial and 7 other tricks to be better at sales

aircall

It takes into account salaries, commissions, training and coaching time, etc., This is where switching to a cloud-based VoIP phone system comes in. Often, sales calls reach an answering service rather than the intended party; and salespeople often leave identical voicemails introducing themselves and requesting to be called back.

Sales 81
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to use click-to-dial and 7 other tricks to be better at sales

aircall

It takes into account salaries, commissions, training and coaching time, etc., This is where switching to a cloud-based VoIP phone system comes in. Often, sales calls reach an answering service rather than the intended party; and salespeople often leave identical voicemails introducing themselves and requesting to be called back.

Sales 48
article thumbnail

How to use click-to-dial and 7 other tricks to be better at sales

aircall

It takes into account salaries, commissions, training and coaching time, etc., This is where switching to a cloud-based VoIP phone system comes in. Often, sales calls reach an answering service rather than the intended party; and salespeople often leave identical voicemails introducing themselves and requesting to be called back.

Sales 48