Remove teams lead-gen-agency
Remove Analytics Remove CRM Remove Customer Experience Remove Healthcare
article thumbnail

What is Interactive Voice Response (IVR): All You Need to Know

JustCall

Long hold time and numerous call transfers frustrate customers. It delivers a poor customer experience, hurting your business growth and sustainability in the long run. But the truth is every customer-oriented business needs an IVR system. It is where the customer relationship and the lead generation process begin.