Remove Analytics Remove contact center solutions Remove Gamification Remove Transportation
article thumbnail

Coronavirus and Contact Centers: Is it Time to Rethink Remote Working?

Noble Systems

Most cloud contact center solutions will be able to provide remote configuration with a web-based agent desktop and web-based system management and configuration. All traffic should be encrypted in transit using the latest Transport Layer Security (TLS). Remote System and Application Access.

article thumbnail

Transform Your Business with a Virtual Call Center Solution

JustCall

This functionality makes it possible for a call center to be a remote one as well A VoIP phone system receives analog voice signals from a phone call and converts them into digital signals that can be compressed and sent over an internet connection (like broadband). It will help your employees make/receive calls faster.