On-demand Economy Drives Customer Service as a Service – From Home…
TechSee
FEBRUARY 27, 2018
The instantaneous nature of our lives has generated customer expectations for fast, simple, and efficient experiences that rival those of messaging, e-mail, media, and other online functionality available instantly via smartphones. Benefits of on-demand customer support. As of 2017, roughly 3.7 million employees—2.8%
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