Call Center Metrics: Examples, Tips & Best Practices
Callminer
NOVEMBER 25, 2019
” – The 10 Best Metrics To Measure Call Center Agent Productivity , Playvox; Twitter: @Playvox. Streamline your agents’ call scripts for better first call close results. Expert Tips for Leveraging Call Center Analysis to Monitor Metrics. Deploy reliable analytics software with real-time access.
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