Analytics APIs Call Logging Video 
JustCall
JANUARY 27, 2023
Dialpad supports voice, messaging, and video. Along with features like voicemail, IVR, and call recording, Dialpad supports integrations with third-party platforms like Salesforce, Integromat, Evernote, and Zoom. Top Features of Dialpad Custom call routing – Use IVR menus and automatically route customers to the right agent.
JustCall
JANUARY 30, 2023
Real-time dashboard – Monitor agents’ performance using real-time dashboards and performance analytics. It allows you to get real-time conversational insights and shortens agents’ learning curves with AI-based scores and analytics. Sales dialer – Deliver calls using an automated dialer.
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JustCall
JANUARY 20, 2023
It hardly supports integrations and international calling facilities, giving room for alternatives to Ooma. When it comes to Ooma features comparison, it is essential to note that Ooma’s rich offering of products doesn’t always compensate for the lack of analytical insights and performance analysis.
JustCall
DECEMBER 23, 2022
It allows you to get real-time conversational insights and shortens agents’ learning curves with AI-based scores and analytics. Monitor, whisper, or barge – Managers can listen to live agent calls and/or guide agents with call whispering or speak directly with the customer using call barging. per user per month.
JustCall
APRIL 5, 2023
Can integrate with nearly 60 CRMs, video conferencing tools, contact centers, chat platforms, like: Microsoft Teams, Salesforce, Google Workspace, 1 CRM, Copper, Freshdesk, HubSpot, Microsoft Dynamics 365, NetSuite, Pipedrive, ServiceNow, Zendesk, Zoho, Microsoft Azure, Okta Fleep, Flowdock, Gitter Group, Mei Meet, IRC Mattermost, and more.
JustCall
FEBRUARY 28, 2024
Embrace change with customizable workflows and open APIs for future integrations. JustCall, known for its competitive pricing and crystal-clear call quality, excels in quick set-up and boasts advanced features like call recording and analytics. You should opt for a solution that adapts to your evolving needs.
JustCall
FEBRUARY 6, 2023
All you need is your PC, mobile, or any internet-ready device where you can deploy your corporate communication framework using APIs. Call Analytics Call analytics uses artificial intelligence (AI) to monitor customer-facing calls and tease out essential insights. Also, Aircall supplies APIs and webhooks.
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