Analytics APIs Call Logging Events 
Talkdesk
MAY 17, 2016
Among other functionalities, users can send direct barge links to ask for help via Slack, coach agents silently and configure automatic call center alerts to be sent to users and channels across the entire company when certain events are triggered. This integration is available in public beta starting May 18. Customer Sentiment Score.
JustCall
OCTOBER 25, 2022
This means all your data is safe even in the unfortunate event of a natural disaster. This is because the calls are made using an internet connection. . Maintaining records of all the call data plays an important role in making business decisions. Call analytics. Cold/warm call transfer. Call Forwarding.
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JustCall
FEBRUARY 6, 2023
All you need is your PC, mobile, or any internet-ready device where you can deploy your corporate communication framework using APIs. Minimal Downtime Human error, digital intrusion, natural disaster – despite these unwelcomed events, your call center will still be in action if your customer-facing interactions occur via the cloud.
JustCall
APRIL 12, 2023
Look for an alternative that offers APIs to integrate it with other tools you use. Look for a tool that provides the necessary features for your sales process, such as call recording, analytics, and integrations with other tools. Call recording – Record and monitor agent calls to improve quality and performance.
JustCall
FEBRUARY 28, 2024
Embrace change with customizable workflows and open APIs for future integrations. JustCall, known for its competitive pricing and crystal-clear call quality, excels in quick set-up and boasts advanced features like call recording and analytics. Allows us to work remote and not have to call from any personal numbers.
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