NobelBiz

NOVEMBER 27, 2023

Advanced call logging is a vital tool for businesses to enhance communication management and operational efficiency. By automating the collection and organization of call details, businesses can gain valuable insights into their communication activities, improve customer interactions, and drive informed decision-making.

Call Logging 59

Call Logging voip Contact center software CRM 59

aircall

MARCH 7, 2017

If you can demonstrate to agents the importance of their after call work for the call center as a whole, they’ll be more likely to give ACW their full attention. The sooner agents assimilate this knowledge and expertise, the sooner the process of after call work will become second nature. Coaching booster shots.

call center software 76

call center software Call Center Coaching CRM 76

JustCall

APRIL 12, 2023

Native conversation intelligence platform and call analytics to ramp up agent performance Agent performance & coaching: Call monitoring and performance evaluation. Useful features Call Routing Call Recording Call Management Blended Call Center Call Logging, Virtual Call Center, Call Reporting , etc.

Real estate 52

Real estate Interactive Voice Response CRM Call Center 52

aircall

MARCH 7, 2017

If you can demonstrate to agents the importance of their after call work for the call center as a whole, they’ll be more likely to give ACW their full attention. The sooner agents assimilate this knowledge and expertise, the sooner the process of after call work will become second nature. Coaching booster shots.

call center software 48

call center software Call Center Coaching CRM 48

Talkdesk

MAY 17, 2016

We announced a suite of updates, new features, expanded integrations and other advancements to our award-winning cloud-based call center software today. Talkdesk for Slack offers call center teams a new way to use internal communications to improve the customer experience. Today is also about Talkdesk the product.

APIs 40

APIs Call Logging call center software Call Center 40

JustCall

APRIL 12, 2023

Ensure that the vendor provides excellent support, such as documentation, training, and responsive customer service, in case you encounter any issues or need help with the software. Top 8 Alternatives to Gong Software – Choose the Best Call Center Software for Your Business JustCall MeetRecord Chorus.ai

Sales 52

Sales Coaching CRM Contact center software 52