Analysis Analytics Caller satisfaction Coaching 
JustCall
APRIL 26, 2022
AI is now an integral part of many sales and customer support teams, assisting them to close more deals, enhance customer satisfaction (CSAT) score, and get more wins. The modern solutions are amplifying training and coaching, helping reps be more productive and achieve enhanced performance. Sentiment analysis.
NobelBiz
FEBRUARY 7, 2022
But the debate is still out in trying to determine if this should remove post-call analytics. Discover more about The Future of Post-Call Analysis in Contact Centers from our first contact podcast series. The next step is to submit a caller satisfaction survey to collect feedback on your voice response and enhance it over time.
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