Airlines Contact Center Gamification Service level 
Fonolo
JANUARY 29, 2019
The global cloud-based contact center market is expected to grow from (what was) USD 6.80 Gamification is the future of employee engagement and attrition for the call center. This keeps your employees happy and your call center on point! This keeps your employees happy and your call center on point!
Fonolo
FEBRUARY 19, 2019
Initially, we focused on more technical aspects of the contact center, but over the years we expanded to include more of the human aspects of that industry, and the broader universe of customer service as well. Is there #VoiceShrinkage in the Contact Center? AI is Not Reducing Call Center Agent Employment.
Expert insights. Personalized for you.
85 
Let's personalize your content