25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency
Callminer
AUGUST 1, 2017
It ties up lines and makes the whole center fall behind. Alex Tebbs is the Co-Founder and Sales Director at VIA , the UK’s largest Hosted Skype for Business solution. For contact centers to become more efficient, they need to become…”. This is the main key to keeping agents happy and productive. Alex Tebbs.
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