Is the Contact Center a Good Career? Tenured Agents Say Yes
Balto
FEBRUARY 6, 2023
We are in the midst of a loneliness epidemic , and consumers know that a helpful human is only a phone call away at any time. It’s crucial to have direct experience of things like call flows, processes, and winning behavior. How to Battle Contact Center Agent Burnout. Toister Performance Solutions. 2022, March 15).
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