Advertising Customer centricity Customer retention Revenue potential 
NobelBiz
NOVEMBER 13, 2023
Satisfied customers are more likely to stay loyal and continue their relationship with the brand, leading to a higher customer retention rate and, ultimately, sustained revenue growth. This results in increased customer retention and higher revenue potential.
Comm100
FEBRUARY 5, 2018
This put power into the hands of the consumer, and lead businesses to focus in on the customer experience. The beauty of virtual spaces is not only the establishment of a different, more customer-centric corporate culture: customers’ footprints are now easier than ever to map and transform into revenue.
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