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The Customer Service and Experience Summit – a pan-European event focused solely on the changing face of customer experience and customer service

ijgolding

JULY 18, 2018

The Customer Service Summit is a two-day event bringing over 150 senior customer experience, customer service and social customer care leaders together to discuss strategies for delivering effortless, efficient, and engaging customer experiences in an age of everchanging customer expectations.

Customer Service

Customer Service Customer Experience Multichannel Customer Care

Guest Post: Customer Pain Points – How to Identify and Address Them

ShepHyken

APRIL 7, 2023

Businesses and entrepreneurs may create a compelling value offer that attracts customers and helps them solve their problems by recognizing their pain spots. Customer pain points are as broad and varied as prospective customers. It might be challenging to advertise to potential customers if they are unaware of their pain points.

Advertising

Advertising SaaS Wait times Multichannel

Customer Contact Central

The Customer Service and Experience Summit – a pan-European event focused solely on the changing face of customer experience and customer service

Guest Post: Customer Pain Points – How to Identify and Address Them

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