JustCall vs Aircall: A Comprehensive Comparison in 2023
JustCall
APRIL 12, 2023
Useful features Call Routing Call Recording Call Management Blended Call Center Call Logging, Virtual Call Center, Call Reporting , etc.
Accountability Interactive Voice Response Real estate Service level 
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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency
Callminer
AUGUST 1, 2017
Our solution, VIA Contact Centre, is actually an adapted form of Skype for Business that offers added benefits to the contact center like call recording, smart agent selection, and interactive voice response – the latter is particularly useful as it negates the need for switchboards entirely.
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6 Proven way to improve sales reps productivity with Cloud telephony
JustCall
SEPTEMBER 16, 2019
Customers can be updated about discount offers, new products, account-related details and other helpful information using Bulk SMS. IVR or Interactive Voice Response. IVR works as a virtual receptionist or the first line of defense. Read more on IVR-Interactive Voice Response.
The Impact of and Opportunity for Virtual Agents on Call Center Outsourcers
Xaqt
JUNE 1, 2020
Starting a Call Center no longer requires a large up-front investment for things like phone systems, data centers, expensive per agent licensing for software, and real estate. One optimized Cognitive IVR can automate the work for a near infinite number of live operators for a given call type.
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