Accountability Inbound sales Interactive Voice Response Multi-channel support 
ProProfs Blog
JULY 29, 2020
Leverage Interactive Voice Response (IVR). Consistently Train Your Support Squad. Leverage Interactive Voice Response (IVR). Systems like the IVR can put you years ahead in the support race in comparison to your competitors. Consistently Train Your Support Squad.
Global Response
FEBRUARY 13, 2022
When you take into account that in 2020 around 60% of consumers stated that they contacted customer service within a month of their purchase, it’s apparent that the traditional call center isn’t going anywhere. May be either inbound or outbound , or both. In the US alone, there are hundreds of thousands of call center jobs.
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