25 Tips & Best Practices for Identifying the Best Call Center Services
Callminer
OCTOBER 22, 2019
Dedicated agents are assigned only to your account, giving your company their full time and attention. These agents usually handle one or two accounts in addition to yours, instead of a full slate. It can also be used to hold agents accountable for their performance and flag agents that might require additional training or correction.
203 
Let's personalize your content