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Acquire BPO’s Ivy Paraluman De Borja joins the CCAP HR Council

Acquire BPO

Acquire BPO is proud to announce that Ivy Paraluman De Borja , VP of People and Culture, has been elected to the Contact Center Association of the Philippines (CCAP) HR Council. The organization brings together HR leaders to strengthen talent development, employee engagement and labor relations across CCAP’s BPO company members.

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Workforce Management's Impact on Customer Service

Call Center Weekly

The right candidate must understand the people perspective – from external customer to agent; that an efficient Workforce plan must consider the customer experience and employee engagement as critical success factors, that embracing abundance means that everyone in the process wins. Support your frontline agents!

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Acquire BPO’s Ivy Paraluman De Borja joins the CCAP HR Council

Acquire BPO

Acquire BPO is proud to announce that Ivy Paraluman De Borja , VP for People & Culture, PH, has been elected to the Contact Center Association of the Philippines (CCAP) HR Council. Congratulations, Ivy! AcquireProud. The post Acquire BPO’s Ivy Paraluman De Borja joins the CCAP HR Council appeared first on Acquire BPO.