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Build Contact Center Knowledge for Improved Customer Experience

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More than that, I was learning all the time about accounting, processes, technology and working within a team. I eventually became manager of the customer service team of over one hundred diverse employees, with a focus on running the company’s new contact center. Break and refreshment areas (and what is provided within them).

article thumbnail

Build Contact Center Knowledge for Improved Customer Experience

8x8

More than that, I was learning all the time about accounting, processes, technology and working within a team. I eventually became manager of the customer service team of over one hundred diverse employees, with a focus on running the company’s new contact center. Break and refreshment areas (and what is provided within them).

article thumbnail

Build Contact Center Knowledge for Improved Customer Experience

8x8

More than that, I was learning all the time about accounting, processes, technology and working within a team. I eventually became manager of the customer service team of over one hundred diverse employees, with a focus on running the company’s new contact center. Break and refreshment areas (and what is provided within them).