Accountability Case Study Inbound sales Technical Support 
Quality Contact Solutions
JULY 19, 2018
Here are a few examples of current B2B outbound, inbound and multi-channel call center client programs: Healthcare Industry Case Study. Program Type: Business to business sales. Contact types: Outbound calls, inbound calls, email contacts. Compliance Publishing Industry Case Study.
Global Response
FEBRUARY 13, 2022
When you take into account that in 2020 around 60% of consumers stated that they contacted customer service within a month of their purchase, it’s apparent that the traditional call center isn’t going anywhere. Provides consistent customer support and branded messaging. May be either inbound or outbound , or both.
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