What Are BPO Call Centers and What Do They Do?
JustCall
JANUARY 18, 2023
For example, when a company outsources, it doesn’t have to keep an eye on how well the payroll accountant is doing. Voicemail , appointment scheduling, email, marketing, telemarketing, surveying, and other forms of customer feedback would all be handled by the BPO company. Each BPO firm will specialize in a particular set of offerings.
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