integration microsoft-teams Accountability Analytics Inbound sales Sales 
Select VoiceCom Blog
JULY 11, 2022
The infographic below will provide everything you need to know about what inbound and outbound calls are, what sets them apart, and how you can maximise your use of them. What Is an Inbound Call? Inbound calls are when customers themselves contact the call centre regarding a concern. They can also potentially close new ones.
ProProfs Blog
JULY 29, 2020
Source: Microsoft. Your inbound call center probably deals with hundreds of callers regularly, and injecting personalization in every call might seem like an ardent task. While one agent might be great with inbound sales, the other might have technical expertise for resolving complex issues. Source: Microsoft.
Expert insights. Personalized for you.
52 
Let's personalize your content