Cloud IVR Technologies Offer Contact Centers a Cost-Effective Solution to Improve Customer Service
Noble Systems
JUNE 26, 2020
With the growth of cloud virtualization and Session Initiation Protocol (SIP) call delivery over virtual interconnects, the cloud-based IVR solution has become a much more viable option. With Cloud IVR, contact centers have a lower cost of entry and can eliminate daily maintenance and upgrade requirements and valuable data center real estate.
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