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10 Platforms With In-Built Smart IVR Systems

JustCall

With JustCall IQ, a conversation intelligence platform by JustCall, you can generate sentiment analysis, live call transcriptions, and real-time prompts to make customer interactions more meaningful. CloudTalk CloudTalk is a VoIP telephony system. Talkdesk Talkdesk is an end-to-end telephony and contact center solution.

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Top 12 Customer Service Software To Use In 2022

OctopusTech

This feature allows representatives to track and resolve the issues of clients related to various products and services. The primary goal of a customer service app is to lower the usage of external tools and to improve the productivity of agents. Multi-channel ticketing system. Automatic call routing. Knowledge base tool.