Remove integration slack
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10 Platforms With In-Built Smart IVR Systems

JustCall

IVR systems have become an integral part of the customer support and service process. Further, JustCall has integrated data analytics tools to provide comprehensive analytics on demand, including call abandonment rate and customer satisfaction scores. CloudTalk CloudTalk is a VoIP telephony system.

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Top 12 Customer Service Software To Use In 2022

OctopusTech

It also integrates with different platforms like group chat apps and social media platforms like Facebook, Instagram, Whatsapp, and many more. A customer service tool also provides a knowledge base to users, handles inbound and outbound communications, come up with analytics dashboards, and integrates with various automation software.