Remove Abandon rate Remove Customer centricity Remove Customer Support Remove Gamification
article thumbnail

The Top 4 Contact Center Trends To Boost Performance And CX

Playvox

Gamification: Sometimes Work Can Be Fun And Games Contact center gamification includes a wide variety of strategies and programs designed to introduce friendly competition, social recognition, and a sense of progression into the day-to-day activities of your agents. The gamification software Kahoot!,

article thumbnail

Top 12 Customer Service Software To Use In 2022

OctopusTech

Customers are the most vital part of any business and to build a better relationship with them you need to invest in the customer service software. It is the backbone of building a successful business and providing an exceptional digital customer experience. . Customization options. 7 Types Of Customer Support Software.