Abandon rate CRM Government Interactive Voice Response 
Calltools
AUGUST 19, 2020
The simplest way to avoid this issue without taking on more staff is to employ an IVR , an interactive voice response system. Again, an IVR is one of the best tools you can use to combat excessive wait times. Abandonment Rate Your business success depends to some degree on your abandonment rate.
Hodusoft
JANUARY 18, 2023
Integration with medical record systems: Commonly known as CRM integration, integrating medical record systems into healthcare call center software allows you to access important patient information, such as medical history, to provide more comprehensive care and give informed advice and treatment. FluentStream.
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