Abandon rate Contact center software Customer Care Multichannel 
Fonolo
FEBRUARY 14, 2023
How to Buy Contact Center Software What is Call Center Automation? Call center automation is the practice of using technology to tackle manual, time-consuming tasks on behalf of your agents. Automation is nothing new to the call center industry.
Hodusoft
OCTOBER 19, 2023
They help manage customer interactions by serving as the initial point of contact. BPOs offer a comprehensive range of services, including but not limited to customer support and sales. As per a report , the customer care BPO market is estimated to rise from US$22,598.82 million in 2022 to US$34, 570.73
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