6 Top Chatbot Examples: AI Customer Service Bots in Action
Comm100
NOVEMBER 2, 2020
Industry: B2B. Chatbots are often associated with B2C verticals, so what is a chatbot’s role in B2B? Chatbots can start a chat when they detect a customer stumbling through the site or showing potential signs of cart abandonment. After all, they’re known for reducing shopping cart abandonment rates by up to 20%.
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