Building The Contact Center of Tomorrow. Better Self-Service. More Effective Agents.
SharpenCX
JULY 27, 2023
When a contact center agent does get involved, the Sharpen platform combines consumer-grade user experience and enterprise-grade functionality to empower agents to do what they love doing: making customers happy. At ProtectAll , Sharpen worked with the team to reduce call abandonment rates by over 75% 2.
Let's personalize your content