Abandon rate APIs Gamification voip 
JustCall
MARCH 23, 2023
Further, JustCall has integrated data analytics tools to provide comprehensive analytics on demand, including call abandonment rate and customer satisfaction scores. CloudTalk CloudTalk is a VoIP telephony system. Audio conferencing – Connect people across borders through VoIP.
OctopusTech
SEPTEMBER 29, 2022
For example – If the result in software shows a high call abandonment rate, the company can hire more representatives to reduce the long holding or waiting times. . It has a gamification approach where your team members can collect rewards after the completion of tasks so that they can work and grow with fun.
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