Abandon rate Analytics Answering services Technical Support 
Hodusoft
SEPTEMBER 7, 2022
It is basically an answering service provided by a business to its existing customers. These incoming calls can be of the following nature: Technical support. Product-related support. Reduces call abandonment rate. Today’s customers prefer finding the answers themselves. Service levels.
Global Response
DECEMBER 21, 2023
Today, customer service outsourcing includes functions like: multi-channel and omnichannel support email and SMS customer support clienteling and luxury customer service help desk and Tier II technical support customer loyalty and retention multilingual customer service 24/7 service and overflow support and more!
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