Abandon Call Customer Support Metrics Virtual Agent 
Fonolo
JANUARY 4, 2022
Companies that excel at customer experience delivery have revenues 4% to 8% higher than the rest of their market. 68% of customers say they will pay more for products and services from brands known to offer good customer service. 5 Metrics Every Medical Call Center Should Know. Source: Bain&Co. Source: Hubspot.
Fonolo
APRIL 4, 2023
Source: American Express Companies that excel at customer experience delivery have revenues 4% to 8% higher than the rest of their market. Source: Bain&Co 68% of customers say they will pay more for products and services from brands known to offer good customer service. Source: Ameyo 30% of U.S.
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