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What Is Inside Sales And How Does It Differ From Telemarketing?

CrazyCall

Inside sales predominantly take place on the phone and are sometimes treated as a slightly different form of telemarketing. They rise to the level that blurs the line between sales and customer service. Some of them are phone, VoIP solutions, video calls, and emails. Let’s dive in! What is inside sales?

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5 Tips for Managing Remote Call Center Agents

NobelBiz

Managing call center agents remotely has become a true challenge for the industry. Of course, including telecommuting in this work may appear to be a rather sophisticated sort of work that may appear to be rather sophisticated compared to typical customer service practice. Make use of the flow history.

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What Is a Sales Call Centre and How Is It Beneficial?

JustCall

These centers can play a significant role in helping companies to improve their bottom line, increase customer satisfaction, and expand their reach. One of the most significant benefits of call centers is their ability to provide fast and efficient customer service. What is a Call Center?

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Set Up a (Successful) Sales Call Center: A Guide to Start from Scratch

JustCall

What is a Call Center? Call centers are a cost-effective way to manage inbound customer service calls and outbound sales calls. It’s a centralized setup that enables a business to reach out to potential or existing customers for different purposes. A call center can be internal or external.