A Data Framework to Find (and Fix) Gaps in Your Call Center Technology and Customer Experience
SharpenCX
MARCH 30, 2021
And to get there, you need to unify your call center technology so your data can work for you. Here’s a step-by-step data framework to unify your call center technology and deliver a better customer experience. Read Next] 4 projects that will boost your customer and agent experience.
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