All You Need to Know About VoIP Phone System: A Complete Guide
JustCall
APRIL 5, 2022
Since a multi-line VoIP phone lets you transfer calls to agents on other lines, an inbound caller ID helps agents carry out calls efficiently. Let’s say a contact detail is already saved in your CRM and your VoIP phone is connected with that CRM. Here, you’ll always have a context of which customer is calling and why.
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