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Important KPIs for Measuring Customer Satisfaction

Fonolo

Analytics are a key part of any company’s road to success. While these general scores apply well to almost any customer service department, companies that operate call centers can use more specific and less subjective KPIs for customer satisfaction. He leads product management for Nexmo, the Vonage API Platform. Roland Selmer.

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5 Top Orum Auto Dialer Alternatives to Close More Deals

JustCall

Embrace change with customizable workflows and open APIs for future integrations. It offers a blend of powerful dialer features and seamless CRM integrations, ensuring that you’re not just making calls, but making them count. It dials one contact at a time, ensuring each call receives the personalized attention it deserves.