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What is Multi-tenant PBX and Why Should You Use a Multi-Tenant PBX?

Hodusoft

OCTOBER 28, 2022

The global market share of unified communications solutions is expected to witness a whopping growth of 18% CAGR between 2022 and 2030. A multi-tenant PBX is a modern PBX (private branch exchange) system that utilizes VoIP technology and is designed to support multiple tenants, on a single platform. What is multi-tenant PBX?

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voip Accountability Analytics Interactive Voice Response 52
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How To Make the Most of a Unified Agent Desktop?

NobelBiz

NOVEMBER 15, 2022

Just think about the emergence of new communication channels, mobile devices, social media, VoIP, rich data, and so on… In short, there is a strong connection between technology and the agent experience, especially in today’s omnichannel environment. million by 2030, registering a CAGR of 26.3%.

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Call Center Contact center software Contact Center First call resolution 52
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