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Top 10 Call Center Trends To Follow For 2023

NobelBiz

FEBRUARY 21, 2023

According to Alliedmarketresearch , by 2030, the global conversational AI market is projected to reach $32.62 The emergence of the hybrid model has led many to believe that remote/hybrid work will become the new industry standard, while there is still a strong desire among contact center agents to work in an office setting.

Call Center 52
Call Center Chatbots Contact Center Cloud contact 52
article thumbnail

Top 10 Call Center Trends To Follow For 2023

NobelBiz

FEBRUARY 15, 2023

According to Alliedmarketresearch , by 2030, the global conversational AI market is projected to reach $32.62 The emergence of the hybrid model has led many to believe that remote/hybrid work will become the new industry standard, while there is still a strong desire among contact center agents to work in an office setting.

Call Center 52
Call Center Chatbots Contact Center Cloud contact 52
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