Optimizing Customer Support in the Financial Sector: How BPO Contact Centers Can Add Value
Hodusoft
MARCH 13, 2024
billion by 2030. Multichannel Support Gone are the days when customers preferred to contact a bank or financial institution using audio calls. Multichannel support enhances accessibility and accommodates customers’ preferred communication methods. percent from USD 90.57 billion in 2021 to USD 205.32
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