4 Tips to Improve Customer Experience Management (And Why You Should)
3CLogic
MAY 26, 2022
every year from 2022 to 2030. Some contact centers may consider cutting back on expenses to maximize the use of existing technology. Third-party voice bots, such as Google Contact Center AI (CCAI) and or Amazon Lex Bots personalize the customer’s experience by using existing customer data in your system of record.
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