2030 Accountability Analytics call center software 
SharpenCX
JUNE 22, 2021
Step 3: Use speech analytics to anticipate training needs. Every day your call center handles hundreds of customer interactions. In all of those conversations, your call center agents encounter challenges and make moves that are, at times, awesome, and other times… maybe not so awesome.
Hodusoft
MARCH 13, 2024
As per a report released by Straits Research in October 2022, the global banking, finance, and accounting BPO services market size is projected to grow at a compounded annual growth rate of 9.52 billion by 2030. BPO centers also focus on continuous improvement through feedback mechanisms and performance analytics.
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