2029 Customer Service Customer Support Personalization 
CSM Magazine
APRIL 18, 2024
billion by 2029, according to Fortune Business Insights and Markets and Markets. Businesses can customize the service to fit their unique needs and adjust usage on the fly—all without the heavy lifting of developing and maintaining the technology themselves. The CPaaS market has been experiencing significant growth.
SmartKarrot
JUNE 30, 2020
CRM goes through a multitude of processes that relate directly to customer service. Just like Ray Kurzweil, American inventor and futurist rightly quote it, “Artificial intelligence will reach human levels by around 2029. Not just that, with these chat boxes you easily render customer service, consistently round the clock.
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