Customer Success 3.0 will be Customer Success AI & ML, predictive & prescriptive
SmartKarrot
JUNE 30, 2020
With the emergence of customer success AI, enterprises are gaining better efficiency in most of the business functions. And customer success gels well with customer relationship management , CRM. Just like Ray Kurzweil, American inventor and futurist rightly quote it, “Artificial intelligence will reach human levels by around 2029.
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