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Chatbot Marketing: 11 Actionable Use Cases (With Examples)

JivoChat

In fact, the global chatbot market is expected to see a compound annual growth rate of nearly 25% between 2021 and 2028. A recent survey showed that a whopping 90% of consumers expect an instant response when they have customer-service-related inquiries. Conduct surveys. Most customers expect immediate responses.

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Conversation Intelligence: The key to success in customer conversations

JustCall

billion , from 2022 to 2028, with a CAGR of 21.8%. Integration with Backend Systems and CRM Integrating the AI chatbot with your internal systems like knowledge bases and CRM databases can take its utility to the next level. Embedded intelligence with Helpdesk and CRM integration.