2028 Accountability CRM Upselling 
JivoChat
JUNE 9, 2021
In fact, the global chatbot market is expected to see a compound annual growth rate of nearly 25% between 2021 and 2028. After the leads are qualified by the chatbot, a customer service agent or account executive can follow up. Upsell and cross-sell. Conduct surveys. Source: Jenny.
JustCall
MARCH 9, 2023
billion , from 2022 to 2028, with a CAGR of 21.8%. With CI technology, you can rest assured that all (100%) customer interactions are accounted for and recorded, leaving no room for error. The conversion data can also be integrated with CRMs to enhance buying experiences, augment conversions, and, eventually, drive better returns.
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