10 Effective Ways to Reduce Costs in Your BPO Contact Center
Hodusoft
OCTOBER 19, 2023
million by 2028; it is likely to record a CAGR of 7.5% from 2023 to 2028. A constant monitoring of call queues, agent availability, and quality of service, helps in efficient allocation and utilization of resources based on current conditions. As per a report , the customer care BPO market is estimated to rise from US$22,598.82
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